Auckland’s Sky City Casino is set to close for five days after “failing to meet its host responsibility obligations”
Sky City Entertainment Group announced the news this morning however the dates still need to be confirmed.
A statement said that only the closure will affect the gaming areas, and everything outside will remain open.
The five-day closure comes after the Department of Internal Affairs (DIA) applied to the New Zealand Gambling Commission to suspend SkyCity Casino Management Ltd’s New Zealand casino operator’s licence based on identified failings of the Auckland Host Responsibility Programme.
The company’s chief operating officer for New Zealand Callum Mallett said “The failings are significant and the company is rightfully being held to account for them”.
This comes after Sky City failed to accommodate and take care of one customer in particular and let them spend thousands on gambling.
“DIA’s investigation identified 23 incidents where the customer could gamble continuously at the casino without detection by SkyCity’s technological system for identifying continuous play and without appropriate staff oversight or interaction.
